Notifications and Route Maps
Administrators with notifications enabled will receive texts or emails when a dashcam event is recorded. Clicking the link in the email will take you to the vehicle's route map where the event occurred.
Click the request button on the map popup to upload the video recording of the event to the website. The dashcam will process the request immediately if it is online. If the dashcam is offline, the request will be processed the next time it comes online.
Activity Feed
Dashcam events are also logged in the vehicle's activity feed. Navigate there by clicking any blue link with the vehicle's name like the one above in the map popup. Or select Equipment > Vehicles from the menu bar and click the vehicle's name in the table.
Events in the activity feed have links to the route map location, and a request button to get the video uploaded to the website.
Once a video has been uploaded, the event will have a play button for viewing the video and a download button to save an .mp4 video file to your computer or device.
If the event you're looking for didn't trigger a dashcam event, please see Request dashcam video on the website to learn how to search for and upload videos from the dashcam.
Take a Picture
Dashcams that are online will send a current image on request. This is a way to check your vehicle's location or status without using much cellular data.
Click the TAKE PICTURE button to receive a still image from the dashcam's road-facing camera. The new image will show up at the top of the activity feed when it is uploaded.
Offline cameras will process the request when they come back online.
Open a Livestream
Stream live HD video from the forward-facing camera or the secondary camera to check in on your driver.
Streaming is limited by the daily cellular data quota set for each dashcam at 100mb. This is to ensure that the cellular data will last through the month so the dashcam can perform its basic functions. If you wish to stream more on any given day, please contact the BIT Support team at 304-381-1512 to request more data for the day.
Dashcam Files
Any videos or images that have been uploaded to the website will be saved to the Dashcam Files page so they will be easy to find later. Navigate there by selecting Dashcam > Dashcam Files from the menu bar.
Not Enough Data
Dashcam subscriptions have daily and monthly data limits. If a video file will use more data than is available for uploading, the request button will say UPGRADE instead. Hovering over this button will display whether it is the daily or monthly data limit that has been met.
For the daily limit, you can try requesting the video again the next day or contacting the BIT Support team at 304-381-1512.
For the monthly limit, you may need to upgrade your plan to get that video uploaded.