---
title: Firmware Update Available
description: Details about the 'Firmware Update Available' message in the 'Unresolved Issues' section of the app
---

[Skip to content](https://knowledge.blueinktech.com/en/firmware-update-available#main-content)

English

Show submenu for translations

![BIT\_logo\_square\_32px](https://knowledge.blueinktech.com/hs-fs/hubfs/BIT_logo_square_32px.jpg?width=32&height=32&name=BIT_logo_square_32px.jpg)

- [Home](https://blueinktech.com/index.php)
- [Dashcam](https://blueinktech.com/dashcam.php)
- [Air Scale](https://blueinktech.com/air_scale.php)
- [ELD](https://blueinktech.com/eld.php)
- [Contact](https://blueinktech.com/contact-us.php)
- [Blog](https://blog.blueinktech.com/blog)
- [Login](https://blueinktech.com/login.php)

Open main navigation

Close main navigation

- [Home](https://blueinktech.com/index.php)
- [Dashcam](https://blueinktech.com/dashcam.php)
- [Air Scale](https://blueinktech.com/air_scale.php)
- [ELD](https://blueinktech.com/eld.php)
- [Contact](https://blueinktech.com/contact-us.php)
- [Blog](https://blog.blueinktech.com/blog)
- [Login](https://blueinktech.com/login.php)
- English
  
  Show submenu for translations

 Hello. What can I help you find today?

- There are no suggestions because the search field is empty.

1. [Blue Ink Tech Help Center](https://knowledge.blueinktech.com/en?hsLang=en)
2. [Blue Ink Tech App](https://knowledge.blueinktech.com/en/blue-ink-tech-app?hsLang=en)
3. ["Unresolved Issues" Messages](https://knowledge.blueinktech.com/en/blue-ink-tech-app?hsLang=en#unresolved-issues-messages)

# Firmware Update Available

## Details about the 'Firmware Update Available' message in the 'Unresolved Issues' section of the app

![fw\_update](https://knowledge.blueinktech.com/hs-fs/hubfs/fw_update.png?width=434&name=fw_update.png)

### What does it mean?

This message lets drivers know that there is a firmware update for their ELD.  The firmware is the code that runs on the ELD.

### Why is it bad?

Blue Ink Tech sometimes has to make changes to the ELD's code to, for example, stay compliant with FMCSA rules when the rules change, add new features, or to fix errors in the ELD's processing. 

### How do you fix it?

If your ELD has a USB memory stick connected to it, the app will try to update the ELD's firmware automatically.  The easiest thing to do is to wait a day or two after first seeing this message to see if the app will update the firmware for you.

If you continue to see this message then you can manually update the firmware by following the instructions [here](https://knowledge.blueinktech.com/en/firmware-start-page?hsLang=en).

- [BIT Air Scale](https://knowledge.blueinktech.com/en/bit-air-scale?hsLang=en#main-content)

    - [Troubleshooting](https://knowledge.blueinktech.com/en/bit-air-scale?hsLang=en#troubleshooting)
    - [Getting Set Up](https://knowledge.blueinktech.com/en/bit-air-scale?hsLang=en#getting-set-up)
- [BIT ELD](https://knowledge.blueinktech.com/en/bit-eld?hsLang=en#main-content)

    - [Co-Driving](https://knowledge.blueinktech.com/en/bit-eld?hsLang=en#co-driving)
    - [Log Book](https://knowledge.blueinktech.com/en/bit-eld?hsLang=en#log-book)
    - [Inspection](https://knowledge.blueinktech.com/en/bit-eld?hsLang=en#inspection)
    - [Settings](https://knowledge.blueinktech.com/en/bit-eld?hsLang=en#settings)
- [BIT Dashcam](https://knowledge.blueinktech.com/en/bit-dashcam?hsLang=en#main-content)

    - [Web Portal](https://knowledge.blueinktech.com/en/bit-dashcam?hsLang=en#web-portal)
- [Blue Ink Tech App](https://knowledge.blueinktech.com/en/blue-ink-tech-app?hsLang=en#main-content)

    - ["Unresolved Issues" Messages](https://knowledge.blueinktech.com/en/blue-ink-tech-app?hsLang=en#unresolved-issues-messages)
    - [Air Scale](https://knowledge.blueinktech.com/en/blue-ink-tech-app?hsLang=en#air-scale)
    - [ELD](https://knowledge.blueinktech.com/en/blue-ink-tech-app?hsLang=en#eld)
- [Web Portal](https://knowledge.blueinktech.com/en/web-portal?hsLang=en#main-content)

    - [Administrator](https://knowledge.blueinktech.com/en/web-portal?hsLang=en#administrator)
    - [BIT Full Service](https://knowledge.blueinktech.com/en/web-portal?hsLang=en#bit-full-service)
    - [Maintenance](https://knowledge.blueinktech.com/en/web-portal?hsLang=en#maintenance)
    - [Log books](https://knowledge.blueinktech.com/en/web-portal?hsLang=en#log-books)
    - [Location](https://knowledge.blueinktech.com/en/web-portal?hsLang=en#location)
    - [IFTA](https://knowledge.blueinktech.com/en/web-portal?hsLang=en#ifta)
- [My Account](https://knowledge.blueinktech.com/en/my-account?hsLang=en#main-content)

    - [Web portal](https://knowledge.blueinktech.com/en/my-account?hsLang=en#web-portal)
- [Guides and Manuals](https://knowledge.blueinktech.com/en/guides-and-manuals?hsLang=en)

The BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - support@blueinktech.com

Copyright © 2025, Blue Ink Technology