Walks you through determining which firmware update process applies to your ELD
Do you have a 9-pin or 6-pin ELD with a full sized USB connector with a USB memory stick like the examples in the image below?
If your ELD looks like this then follow the update process here.
Do you have a 9-pin or 6-pin ELD with a micro-USB connector like the examples in the image below?
If your ELD looks like this then follow the update process here.
Do you have an OBD-II ELD that reports its FMCSA Model as BIT17004 in the app (Main Menu → Settings → ELD Adapter)?
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If so then follow the instructions here.
Do you have an OBD-II ELD that reports its FMCSA Model as BIT17002 in the app (Main Menu → Settings → ELD Adapter)?
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If so then follow the instructions here.